Terms and Conditions

The General Terms and Conditions of use of the InfoHub.eFollowr software solution regulate the legal relationships between the company Informacijsko tehnološki center, d.o.o., Trg Leona Štuklja 5, 2000 Maribor, registration number: 2043653 (hereinafter: IT-center) and the tenant/payer of the InfoHub.eFollowr software solution, as well as the conditions for the use of this software solution.

By confirming the general terms and conditions, the tenant explicitly agrees to the InfoHub.eFollowr software solution and enters into a contractual relationship with IT-center, confirming that they are capable of bearing the rights and obligations arising from this contractual relationship.

Each tenant may use the InfoHub.eFollowr software solution in accordance with the General Terms and Conditions. Unauthorized use of the InfoHub.eFollowr software solution or use contrary to the General Terms and Conditions constitutes a violation of copyright. The copyright holder and owner of the source code of the InfoHub.eFollowr software solution is IT-center.

Definitions

• Tenant means a legal entity and all natural persons who use the InfoHub.eFollowr software solution against payment;
• IT-center is the company that is the author and owner of the InfoHub.eFollowr software solution;
• The InfoHub.eFollowr software solution comprises all websites of the IT-center company, including the InfoHub.eFollowr program and instructions;
• The InfoHub.eFollowr program consists of the InfoHub.eFollowr web portal for sending information and the InfoHub.eFollowr mobile application for receiving and forwarding information;
• The user of the InfoHub.eFollowr mobile application is any mobile device of a natural or legal person that has the InfoHub.eFollowr mobile application installed;
• Follower means a user who voluntarily subscribes to notifications or information from one or more tenants.

Registration

The tenant undertakes not to register or sign up under the name of a third party for the use of the InfoHub.eFollowr program.

Use

The tenant may only use the InfoHub.eFollowr software solution for the purposes for which it is intended. The tenant undertakes not to use the InfoHub.eFollowr software solution maliciously.

IT-center has the right to immediately suspend connection and block access to the InfoHub.eFollowr program without prior notice to a tenant who overloads the internet network or the InfoHub.eFollowr software solution and thus threatens the security and operation of the IT-center’s or third-party’s computer equipment until the breach is remedied, regardless of whether the tenant is aware of these activities or whether they are performed by themselves or a third party using their equipment.

Specifically prohibited use

The tenant is not permitted to:

• Publish, send, transmit and/or exchange content that violates the laws valid in the country, including false, offensive, threatening, degrading, vulgar, racist, or other content inciting hatred on any grounds, as well as content that violates third-party copyrights and other intellectual property rights, unauthorized disclosure of business or other secrets, personal data of third parties, or violates the privacy rights of third parties;
• Publish, send, transmit and/or exchange content that violates children's rights, the privacy rights of other tenants, and third parties;
• Openly or covertly advertise any other products or services not approved by the tenant;
• Use the program, content, and functionality in a manner that may cause damage to IT-center, other tenants, or third parties;
• Falsely represent oneself for the purpose of causing harm, threats, manipulation, fraud, or misleading IT-center, other tenants, or third parties;
• Publish, send, or transmit unsolicited content to tenants or third parties without prior consent or request, including repeated sending of the same or very similar content (spamming);
• Interfere with or prevent the use of the InfoHub.eFollowr software solution and website by other tenants;
• Knowingly publish, send, transmit and/or exchange content containing computer viruses, worms, computer codes, files, and programs that may disrupt, limit the operation, or destroy any computer program or any computer and other equipment;
• Unauthorized collection, storage, transfer, and use of any personal data of user-followers.

By using the InfoHub.eFollowr software solution, you agree that IT-center will check whether the content you send, publish, download, or exchange complies with the General Terms and Conditions of Use and applicable laws. However, tenant content is not reviewed or processed prior to publication. Since our checking is not systematic, we do not guarantee that the content appearing on mobile devices and the website will be truthful or compliant with the General Terms and Conditions of Use or accessible, nor do we guarantee the source of such content.

In case of publishing content that violates the fundamental purpose and meaning of the InfoHub.eFollowr software solution and causes or could cause any problems or conflicts, regardless of whether such content is permitted by the General Terms and Conditions of Use or not, IT-center reserves the right to remove such content at its sole discretion without explanation. This action is intended to protect all users who use the InfoHub.eFollowr software solution in good faith and to protect IT-center from unforeseen, inappropriate, possibly malicious actions of tenants who registered with entirely improper motives.

User Support

IT-center provides user support to tenants of the InfoHub.eFollowr software solution. This includes fixing errors in the IT-center software operation and providing assistance and explanations regarding the operation of the InfoHub.eFollowr program via email at it-center@it-center.si.

The tenant undertakes to promptly report discovered errors in the InfoHub.eFollowr software solution or data on IT-center websites to enable timely corrections and updates of the program. IT-center is not responsible for any damage caused to the tenant due to program or data errors.

Registration and Usage Fees

A tenant wishing to use the InfoHub.eFollowr software solution must first register by providing IT-center with their data and selecting the software package they want to use. The packages enable the formation of groups of known and unknown followers, creation of user groups and content categories, creation of segments, sending information such as important notifications, events, initiatives, neighborhood help, images, and locations from the web portal to the mobile app and vice versa, as well as statistics on whether followers received and read the information.

By confirming the General Terms and Conditions, the tenant confirms their agreement with the InfoHub.eFollowr software solution and the contractual relationship for the period of use.

IT-center sends the tenant an offer/invoice by email containing the registration fee and subscription fees of the selected InfoHub.eFollowr software package. After payment of the offer/invoice, IT-center sends the tenant the username and password and the original receipt for the completed payment by email.

Payment Method

The use of the InfoHub.eFollowr software solution is available to tenants only against payment. IT-center will issue a monthly invoice to the tenant for the use of the software package with a 15-day payment term. If the tenant fails to fulfill their obligations within the deadline, IT-center reserves the right to block the use of the InfoHub.eFollowr software solution until all overdue obligations are settled.

Termination of Use of the InfoHub.eFollowr Program

The tenant may terminate the contractual relationship at any time by written notice with a 90-day notice period. The tenant is obliged to pay the proportional part of the subscription fee for the InfoHub.eFollowr software solution until the expiry of the contract.

IT-center may terminate the contractual relationship in writing in the following cases:

• If the tenant acts contrary to the provisions of the General Terms and Conditions of Use;
• There are grounds for contract termination based on law, court or administrative decision;
• The tenant has not paid subscription fees for more than 30 days.

All rights and obligations arising from the use of the InfoHub.eFollowr software solution and data collected in the program shall cease the day after the expiry of the notice period. The tenant has no right to export any data from the InfoHub.eFollowr software solution regardless of the reason for termination of the contract.

Access Protection, Confidentiality and Data Protection

IT-center is entitled to keep statistics of accesses and usage of the InfoHub.eFollowr software solution for its own purposes. IT-center will use all possible technical and economically feasible measures to protect the tenant's business data from unauthorized third-party access. IT-center is not responsible if a third party manages to access these data in any legal or illegal manner (court order, hacking, etc.).

IT-center ensures that all its employees are familiar with data protection procedures and rules according to the GDPR (General Data Protection Regulation) and the Personal Data Protection Act ZVOP-2 published in the Official Gazette of the Republic of Slovenia, No. 163/2022 (https://www.uradni-list.si/glasilo-uradni-list-rs/vsebina/2022-01-4187).

IT-center ensures that the web portal and mobile applications are compliant with EU regulations, meaning:

• All content created in the portal does not contain personal data of natural persons. Data of legal entities and their responsible persons are public data.
• If an individual end user/follower wishes to provide their personal data to the tenant they follow via the mobile app, they have the option to do so. IT-center will ensure that these data are forwarded to the selected tenant of the InfoHub.eFollowr software solution. The selected tenant guarantees that these data will be used according to the follower’s consent for the specified purpose, which was previously properly presented.
• To ensure the necessary protection of data, the web portal user undertakes to securely store all their usernames and passwords and not to disclose them to other legal or natural persons under any circumstances. In case of loss or theft of passwords, the tenant must immediately notify IT-center, which can assist in assigning new passwords and tracking possible breaches of their data. If the rules for protecting access passwords are not followed, the tenant is solely responsible for any damage resulting from the destruction of their business data.

Final Provisions

The General Terms and Conditions come into effect on the day of their publication on the IT-center website and apply to all tenants and users of the InfoHub.eFollowr software solution. IT-center reserves the right to change the General Terms and Conditions without prior notice to tenants by publishing the updated version on the IT-center website. Tenants are obliged to regularly check the General Terms and Conditions.

If any provision of the General Terms and Conditions is or becomes invalid, illegal, or unenforceable, this shall not affect the validity and enforceability of the other provisions.

All disputes arising from the use of the InfoHub.eFollowr software solution shall be resolved amicably. If this is not possible, the competent court in Maribor shall have jurisdiction.

Notice: The version in the Slovenian language of the Site Regulations is the only authentic version.